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that old data is being displayed in Microsoft Outlook), we advise reducing the size of the user's Sent Items folder and/or disabling Microsoft Outlook add-ins.If this does not resolve the issue, further investigation will be required to identify why Microsoft Outlook has not synchronized with Office 365.To sync local data from a personal computer with an Exchange server in Microsoft Outlook, you will need to set up your Outlook email account under Cached Exchange mode. To edit an email that has already been set up but is not yet syncing with server data, you will need to change the account settings. Before emptying the cache, you may want to ensure that your Outlook information is backed up.If you successfully connected to the account before, try to connect to it from another Exchange application, such as Outlook Web App.Jesse Dagilis has been a project/program manager for more than seven years, working in both small business and corporate environments. in business management and marketing from Boston University and is pursuing her technical M. She has experience as a marketing and communications manager, direct marketing coach and small business brand manager.
You can also check the status of the Exchange server by contacting your Exchange server administrator.Initially, you can confirm if the Sent Items Update has updated the sent item, or if Microsoft Outlook is displaying old data, by logging into the user’s mailbox using Outlook Web Access.